No tie-in to monthly contracts Stage one and two are non refundable. This is for services rendered and because the work carried out will undoubtedly make a difference to your site rankings. The fee is agreed prior to the work commencing. Stage three is an ongoing monthly charge for the tweaking and submission of your site. You can cancel this at any time.  What actually is your guarantee? You can be rest assured that we will monitor your site and submit the site monthly in a professional way and within the guidelines set out by the various engines. If you feel that the service is not working for you or the SEO ranking is not what you expected then you have the right to cancel the monthly payment at any time. We would welcome the opportunity to continue to work with you if this happens to resolve the issues and you can recommence the monthly payment when you feel that you are happy. Can we guarantee top ten rankings for your site? I'm afraid the answer is NO. Our advice is to be careful of any SEO company guaranteeing rankings. Major search engines do not accept payment for rankings. Any SEO company can get you high rankings on poorly optimised content. This is because the number of competing pages will be low. But ask yourself, is it really any good to have your pages optimised for words or phrases, which are never searched upon in search engines. This will not bring the expected traffic to your site.